Luckycrew cookie policy for players in Australia

What cookies are and why we use them

This Luckycrew cookie policy explains how small text files are stored on your phone or computer when you visit our site. A cookie is a short piece of data that a browser keeps so a website can remember something about your visit. We use cookies so pages load as expected, so your choices are kept, and so we can see which parts of the site are actually useful. Nothing in a cookie is a program, and it cannot run on your device or read your files.

Our site speaks to adults only. The legal gambling age in Australia is 18+, and nothing about how we handle cookies changes that. If you are under 18, please leave the site and do not set up any account.

We write this notice in plain language so you can decide what to allow. You can read it in a few minutes and change your mind at any time. If you want to know who we are, our Luckycrew home page gives the short version.

The kinds of cookies on our site

Cookies fall into groups based on what they do. We describe each group below so you know what you are agreeing to. Not every group is switched on by default, and you stay in control of the optional ones.

• Essential cookies keep the site working. They remember that you have passed the age notice, hold your session while you move between pages, and protect forms from misuse.
• Preference cookies remember small settings you choose, such as whether you have dismissed a banner, so we do not ask you the same thing on every visit.
• Analytics cookies help us understand how visitors move around, which pages are read and where people get stuck. We use this to fix confusing pages and improve the layout.
• Marketing cookies help measure whether an advert or link sent a visitor to us. They are optional and only used with your agreement.

Essential cookies cannot be switched off from our banner, because the site would not work properly without them. Every other group depends on your consent.

How long cookies stay on your device

Some cookies disappear the moment you close your browser. These are called session cookies, and they exist only to carry you through a single visit. Others stay for a set period so the site can recognise you when you return. When that period ends, your browser removes them without any action from you.

You can also delete cookies yourself whenever you like. Every modern browser has a setting that lists stored cookies and lets you clear them one by one or all at once. After clearing, the site treats your next visit as a fresh one, and you may see the notice again.

We keep the lifetime of optional cookies as short as the purpose allows. If a cookie is no longer useful to us, we stop setting it and it expires on your device in time.

Third parties and your privacy

Some cookies are set by services other than ours, for example tools that measure visits or load content from another address. Those services have their own rules for the data they collect, and we choose them with care. We limit what they can see to what is needed for the stated purpose.

Cookies can sometimes be linked to information that identifies you, so we treat them with the same care as any other personal data. Our privacy policy explains what we collect, why we collect it and how you can ask to see or remove it. If you have a question about a specific cookie, write to our support team and we will explain what it does.

Play with care. Gambling should stay a form of entertainment, never a way to earn money or solve a problem. Our responsible gambling page lists tools and organisations that can help if play stops being fun.